How to unlock an Xfinity mobile phone

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  Enter your details

  Select the model of your Xfinity phone and the carrier (Xfinity) it’s locked to. Then enter your IMEI number to submit your request.

  Finding your IMEI number or Don’t know your carrier?

  
  
• 2

  Make payment

  Once your payment’s been verified, we’ll process your phone unlock remotely. You can keep up-to-date with the phone unlocking process with our live tracking service.

  
  
• 3

  Free your phone

  Confirmation of your phone unlock or unlock code will be emailed within 24 hours. Job done, you can start searching for a better deal.

  
  

Why should I unlock my Xfinity mobile?

If your Xfinity mobile phone is locked you'll only be able to use it with an Xfinity SIM card. Source your phone's unlock code, however, and you can remove your network ties and take advantage of the thousands of deals available across a wide range of carrier.

When you unlock cell phones, you can switch providers when you want rather than being continually reliant on one to meet all of your evolving needs. So if you want to move over to T-Mobile, Metropcs, Sprint, Verizon, Cricket, Cellphone, Tracfone or ATT, for example, you can.

As well as being able to shop around for the best deal for you, your unlocked Xfinity mobile phone is now worth a lot more if you decide to sell it one.

Another reason to unlock your Xfinity mobile device? Using your phone abroad just got cheaper. Instead of incurring high roaming charges for using your Xfinity SIM while traveling, you can insert a local provider's SIM in your phone and save money as you move around.

And if you're struggling with patchy, intermittent coverage you can switch to a provider with a stronger and more reliable signal.

Once you've arranged to get your phone unlocked, you can take control of your phone and decide how you want to use it and with what network.

Why use us to unlock your Xfinity mobile account

Streamlined process

Whether it's iPhone unlocks or an Android phone unlock, we'll manage the entire unlocking process from start to finish. No need to worry about where you are with your device payment plan, billing cycle or any other account details. Our tech will unlock your Xfinity phone using just your IMEI number.

Fast and focused, it works seamlessly behind-the-scenes to source the unlock code needed to unlock your phone permanently. There's no clunky break in service either because the process all happens online.

Support if you need it

Our SIM unlock software is intuitive and the process is simple. You give us your IMEI, we'll unlock your phone. All of which equals a completely painless customer experience. But we know how important your phone is to you, so if you have any questions our customer service experts are on-hand to help.

Service guaranteed

Our customers return to us, and refer us to others, because they trust us with their phones. It's a big responsibility. And one we don't take lightly. Each phone unlock is handled with care and commitment. But we know that your mobile's phone’s not just a device. It’s a lifeline.

Fast and efficient

Time’s precious. And once you've decided to switch carrier, there's no point hanging around. We don’t waste time asking questions that don’t need answers. You don't need to complete any forms. Or get in touch with the Xfinity customer service team. All we need to put you on the path to a new carrier unlock is one piece of information. Your IMEI.

More than just phones

Mobile tech comes in many shapes and sizes, from tablets and wearables to smartphones and more. Whether it's Xfinity iPads, Apple watches or iPhones or Motorola, Nokia, Google or Samsung phones, we can process them all. And anything else in between.

Prepaid SIM card or postpaid SIM card? Still in contract? More than one device? No problem. We can unlock them all.

How to unlock your phone using our Xfinity mobile service

As long as you're connected to the internet or wifi, and have your device with you, you're all set to start your unlock.

If you don't know it already, you'll first need to find your phone's unique 15-digit IMEI number. You can do this by keying *#06# into your phone. Or by looking in your device's 'Settings' menu

Using your IMEI, type it into our website.

And you’re done!

Scanning over 200 phone manufacturing databases globally, our tech will source the data and unlock code needed straightaway.