Like many of our customers you're probably excited to get your unlock code so you can start using the network you've been hoping to. However, due to the nature of providing the unlock codes, there can be a period of just 5 minutes to more than 7 days when you are waiting for them to be delivered.

For this reason we have set up an Order Tracking system which allows customers to see exactly where in the process their order is and how close they are to getting their codes.

Our emails can be filtered into Spam folders, so please do check the Order Tracking if you are unsure.