A network lock, otherwise known as a SIM lock, is a control placed on the phone by the original network that sold it. They are able to do this because with the lock, they can then sell the phone for cheaper, offering the customer a better upfront deal. This lock does however stay with the phone permanently unless it is removed with an unlock code or software. Doing this is completely legal and won't impact your warranty in any way.----
In the emails that we send out for HTC orders, we only need to send 1 unlock code. This code is the one that is unique for the IMEI that your supplied and will work on nearly all networks. This is an extremely simple process and one that HTC have deliberately worked on. We also provide the instructions to enter the code for each HTC mobile phone, so you'll know exactly what to do.
Was initially sceptical because I'd never used such a service before but the online chat representative was very helpful, answering my questions quickly and confirming the price I'd have to pay. I also liked reassurance of money back guarantee (providing I met certain criteria, which I did) and greater buyer protection of the option to pay by PayPal. As it turned out though I needn't have worried. The code was sent to my email address within 10 minutes (although it did go to my junk folder so always worth checking) and the cost seemed reasonable given that the alternative was to wait up to 7 days for my old provider to unlock it for free and my sim had already been transferred so I would otherwise have been without a phone. Would recommend to anyone in a similar situation
Did exactly as they said. Received code earlier than expected and unlock code worked fine.
The unlocking process took less than 20 minutes from start to finish, many thanks, will certainly use you again if the need arises. If you need a phone unlocking this is the company you should use.
Super quick and easy to use site. Decent price and got a few quid off for being a giffgaff customer. Easy pay via Paypal with peace of mind.
Due to a slight technical issue their end I received an immediate refund, within hour of my original payment. I reordered as requested and received the unlock a week earlier than expected. Nice people to deal with, fast and efficient communications, good product delivered quicker than the time quoted.